Join the VIP Customer Program

1. How much is the membership fee?
   The annual membership fee is $35, and you get a $15 credit to apply towards your first order. 
2. What are the benefits of being a CTMH VIP? There are tons of benefits including:
   • Initial sign up bonus of $15 in VIP credit
   • 15% credit earned on every order
   • One free stamp of the month set each month with a qualifying
   order of $50
   • Additional Exclusive special offers throughout the year
3. How do I sign up as a VIP?
   You can sign up on my website
   here. After completing the sign-up form and paying the sign up fee,
   your VIP membership will be active.
4. How do I earn VIP credits?
   VIP credits are earned when a VIP customer places an order. After
   submitting the order, your credits will be added to your account.
   The credits will be equal to 15% of the product total (not
   including tax or shipping.)
5. Will I earn VIP credits on Craft with Heart subscriptions?
   No. Credits will not be earned on Craft with Heart subscriptions.
6. Do my VIP credits expire?
   No. As long as you retain an active VIP membership, your credits
   will not expire.
7. Can I save my credits or do I need to use them all at once? 
   Yes. You can save up your credits and use them whenever you like.
8. Are there limitations on items that can be purchased with VIP
   credit? 
   VIP credits can be used to purchase most products, however there
   are a few exceptions. The following cannot be purchased using VIP
   credits: Craft with Heart Subscriptions, Annual VIP customer
   renewals, Cricut.com purchases, Maker enrollment fee, discounted
   products (including specials and clearance items.)
9. How do I use my VIP credits? 
   When placing an order on my website, you will have the option to
   apply credits on the shopping cart page. After adding items to
   your cart, you may choose how many credits to apply before
   checking out.
10. How can I earn a free Stamp of the Month?
    When you place an order of at least $50, you will be able to add
    the current Stamp of the Month set to your order for free! The
    qualifying total must be reached on a single order.
11. Does redeeming VIP credit affect my qualifying purchase for the
    free Stamp of the Month?
    No, because VIP credits are redeemed after you qualify for the
    free SOTM, redeeming credits will not affect the free SOTM. For
    example, if you place an order of $50 and receive the SOTM for
    free and then redeem $25 in VIP credit, you will still get the
    SOTM for free.
12. Can I order from a different Maker’s website and still get
    the same VIP benefits? 
    You will only receive the benefits, including the ability to earn
    or redeem VIP credits, when ordering through the CTMH Maker with
    whom you are affiliated. 
13. Can I order through another Maker’s website without using
    my VIP benefits?
    Yes. You may order from any Maker’s website but you will not
    receive any VIP benefits, including the ability to earn or redeem
    credits.
14. Can I cancel my membership?
    Yes. You may cancel your VIP membership in the Account settings
    section of my website. Any VIP credits in your account will expire
    upon cancellation.
15. Do VIP memberships renew automatically?
    Yes, VIP memberships renew automatically each year on the first
    day of the month following your sign-up date. For example, if you
    signed up on January 1, 2021, your renewal date will be February 1, 2021.

If you’d like to build a business, then joining Close to my Heart as a
Maker may be a better option for you. You can visit the “Join my Team”
page
here
for more info. If you’d simply like to get a discount on your products
with no obligations, the VIP program is the way to go.